1. General Information
ChicLom is an online fashion and lifestyle store that offers clothing, accessories, and related products for men, women, and lifestyle enthusiasts. All references to “we,” “us,” and “our” refer to ChicLom, and references to “you” or “your” refer to the customer or visitor.
By accessing ChicLom, you confirm that you are at least 18 years of age or using our website under the supervision of a parent or legal guardian.
We reserve the right to modify, update, or replace any part of these Terms at any time without prior notice. It is your responsibility to review this page periodically for updates. Continued use of our website after any changes means that you accept and agree to those updates.
2. Use of Our Website
You agree to use the ChicLom website for lawful purposes only. You must not:
- Use the site for any fraudulent or illegal activity.
- Upload viruses, malware, or harmful content that may disrupt website functionality.
- Interfere with security features or attempt unauthorized access to our systems.
- Copy, modify, or distribute any part of the site’s content without our permission.
ChicLom reserves the right to restrict or terminate your account if any unauthorized or suspicious activity is detected.
3. Account Registration
To make a purchase, you may need to create an account on ChicLom. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the confidentiality of your login credentials.
- Notify us immediately if you suspect unauthorized access to your account.
You are responsible for all activities conducted through your account. ChicLom is not liable for any loss or damage arising from unauthorized use of your credentials.
4. Product Information and Pricing
We strive to display accurate product details, images, and pricing on our website. However, errors may occasionally occur. In such cases, ChicLom reserves the right to correct any mistakes, update prices, or cancel orders affected by inaccuracies.
- Product Colors: We try to display colors as accurately as possible, but variations may occur due to screen settings.
- Availability: Certain items may be available only in limited quantities. If a product is out of stock, we will notify you or issue a refund promptly.
- Pricing: Prices are subject to change without notice. All prices are listed in U.S. dollars unless stated otherwise.
5. Orders and Payment
When you place an order with ChicLom, you agree that all information provided is true and accurate, and that you are authorized to use the payment method provided.
Accepted Payment Methods:
We accept major credit and debit cards, PayPal, and other payment gateways mentioned during checkout.
Order Confirmation:
Once you place an order, you will receive a confirmation email summarizing your purchase. This email does not constitute acceptance of your order. The order is accepted only once it has been processed and shipped.
ChicLom reserves the right to reject or cancel any order due to product unavailability, payment issues, or suspicion of fraud.
6. Shipping and Delivery
We offer nationwide and international shipping options. Shipping fees, delivery times, and policies are displayed at checkout.
Important Notes:
- Shipping times may vary based on location, weather, or carrier delays.
- Once your order is shipped, we are not responsible for any delays caused by courier companies.
- Please ensure that your delivery address is accurate. ChicLom will not be responsible for orders lost due to incorrect addresses provided by the customer.
7. Returns, Exchanges, and Refunds
We want you to love your ChicLom purchase. If you’re not satisfied, you can request a return or exchange under the following conditions:
- Items must be returned within 7–14 days of delivery.
- Products must be unused, unwashed, and in original packaging with all tags attached.
- Certain items such as intimate wear, accessories, and sale items may not be eligible for returns.
Refund Process:
Once we receive your return, it will be inspected, and if approved, a refund will be processed to your original payment method. Refunds may take 5–10 business days to reflect, depending on your bank or payment provider.
Return Shipping:
Customers are responsible for return shipping costs unless the product was defective or incorrect.
For more details, please visit our Refund Policy page.
8. Intellectual Property Rights
All content available on the ChicLom website — including logos, text, images, graphics, product descriptions, and layouts — is the property of ChicLom and protected under applicable intellectual property laws.
You may not copy, distribute, or reproduce any material from this website without prior written consent from ChicLom. Unauthorized use may result in legal action.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. These external sites are not operated by ChicLom, and we are not responsible for their content, privacy policies, or practices.
Accessing such websites is done at your own risk.
10. Promotions and Discounts
From time to time, ChicLom may offer promotional deals, coupons, or discounts. Each offer will be subject to specific terms, including validity dates and eligibility criteria. ChicLom reserves the right to modify or withdraw promotions at any time without prior notice.